More than 50% of wireless networks are setup incorrectly with critical security vulnerabilities. When your wireless network is not secure, others can access your connection and seriously slow network performance. Even worse, online intruders can potentially crash your system and steal your personal files. Don’t put your network at risk. Let ctrlcenter set you up properly with maximum security.

Service includes:

• Setting up your wireless router and PC connections
• Configuring and setting up your wireless security encryption
• Securely connecting up to 3 PCs or other devices to your wireless network
• Tutorial on accessing your wireless network and key security features

Please Note: Connecting more than 3 PCs or other devices to your wireless network may require an additional fee.

A Wireless Security Session configures authentication and encryption for an existing wireless network. It also ensures that up to 3 PCs or devices can access the network with the encryption key. Need wireless network setup services that go beyond just setting the encryption key? No problem. These are covered in other services, including Wireless Network Setup.

If you’re suffering from a hard-to-classify technology problem, a ctrlcenter Technology Problem Help Session is for you. In addition to your PC, we support all the devices that connect to it. Whether you need help with a printer, digital camera, wireless network, digital music player or SmartPhone, contact ctrlcenter to:

• Diagnose and solve a problem
• Find trustworthy advice on best products to buy
• Get useful tutorials to make the most of your product

How can we help?

The average PC user spends 80 hours a year maintaining and repairing technology. Even worse, 80% of PC consumers lack up-to-date security software, or are at risk of serious security vulnerabilities. If you have better ways to spend 80 hours, and prefer a proactive approach to preventing PC security breaches, PC Guardian is for you. With PC Guardian, you can focus on enjoying your technology, while ctrlcenter experts take care of time-consuming PC support and maintenance tasks.

PC Guardian Services

• PC Restoration including a complete scan of your PC and removal of any viruses, malware and online intruders
• ctrlcenter Protector Suite with the latest security software for ongoing protection against viruses, spyware and malware
• Secure Premium Data Backup of your precious pictures, music and files
• 25% off technology help sessions with the ctrlcenter Technology Help Desk

Please Note:

• Purchasing this product indicates your agreement with our Managed Services Terms.
• Security software provided is the ctrlcenter basic security suite

The average PC user spends 80 hours a year maintaining and repairing technology. Even worse, 80% of PC consumers lack up-to-date security software, or are at risk of serious security vulnerabilities. If you have better ways to spend 80 hours, and prefer a proactive approach to preventing PC security breaches, PC Guardian Premium is for you. With PC Guardian Premium, you can focus on enjoying your technology, while ctrlcenter experts take care of time-consuming PC support and maintenance tasks.

PC Guardian Premium Services

• PC Restoration including a complete scan of your PC and removal of any viruses, malware and online intruders
• Installation of the the latest security software for ongoing protection against viruses, spyware and malware
• Secure Premium Data Backup of your precious pictures, music and files
• Live, priority routing to Technical Help Desk for any technology questions and concerns, including a bank of 4 Technology Problem Help Sessions added to your account each year

Please Note:

• Purchasing this product indicates your agreement with our Managed Services Terms
• Security software provided is the ctrlcenter premium security suite

Family photos. Your music library. Personal financial records. What would happen if you lost them all? If you’re not confident about your backup solution, the ctrlcenter Unlimited Premium Data Backup service is for you. The easiest, most secure way to protect your most valuable PC assets, our Unlimited Premium Data Backup service offers:

• Unlimited, automated backup of files, photos, music, email and other data on your PC
• Assistance with your backup system, including a tutorial showing you how to perform initial folder selections and everything else you need to know about your backup solution
• Expert backup management to ensure performance and problem resolution
• Assistance restoring and retrieving files from the backup system

Please Note:

• A link on your dashboard enables you to start your initial backup
• Purchasing this product indicates your agreement with our Managed Services Terms

Avoid the headaches of setting up your new music player, cell phone, printer, digital camera, Smartphone or PDA. Let the experts at ctrlcenter do it for you, and even provide you with a useful tutorial. We can help you setup:

• Printers: Make sure your printer is properly setup and working with your PC and other devices. We support all brands including HP, Dell, Epson and Brother
• Digital Cameras: Set you up to download, organize and share pictures. We know how to work with all brands including Kodak, Canon, Panasonic, Fuji and Sony
• Music Players: Whether iPod or MP3, we’ll set you up to download, organize and share music
• Cell Phones/Smartphones/PDAs: Set up your phone to work with your PC so you can access and synch email, calendars, contacts and files
• Any device that connects to your PC

Make the most of your computer by ensuring that it’s loaded with properly installed and running software. You’ll be in business in no time when you leave software installation and security to ctrlcenter. Here’s what we’ll do:

• Install and configure new software
• Integrate software into your existing system to prevent conflicts with other software
• Provide an informative tutorial on using your software

If you’re suffering from a hard-to-classify technology problem, a ctrlcenter Technology Problem Help Session is for you. In addition to your PC, we support all the devices that connect to it. Whether you need help with a printer, digital camera, wireless network, digital music player or SmartPhone, contact ctrlcenter to:

• Diagnose and solve a problem
• Find trustworthy advice on best products to buy
• Get useful tutorials to make the most of your product

How can we help?

4 Help Sessions added to your account for use at any time. Discount on individually-purchased sessions offered with 4-Pack.

Recover lost or deleted photos. ctrlcenter uses special recovery software and processes to retrieve lost photos and restore them like new.

Hosted Exchange email is automatically synced on-the-go from your computer, cell phone and any internet connection. ctrlcenter sets up your email account and provides ongoing service for email access - any time, any where.