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ctrlcenter |
Leading In-Store Service |
Leading In-Home Service |
Typical Local Repair Shop |
| Overview |
| Support 24/7, 365 days a year |
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| Support any brand or type of PC, peripheral or device |
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| 100% US based support |
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| Nationwide coverage |
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| Certified Technicians |
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| Money back guarantee |
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| Problems successfully solved |
93% |
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| Overall customer satisfaction rating |
94% |
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| Solely focused on PCs and products that connect to PCs |
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| Services provided immediately |
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| Price Comparison |
| New PC setup with file transfer and software install |
$99 |
$328 in home (does not include data transfer) |
$338 in home (only includes 10GB of data transfer) |
N/A |
| PC TuneUp and/or PC Restoration |
$99.99 (includes updated security software) |
$249 in home $99 remote |
$129 |
N/A |
| PC Support Bundle: help desk access, data backup, security software |
Starting at $149.99/yr |
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| Data backup |
$79.99/yr (unlimited data backup) |
$229 (one time backup to disk (10GB)) $49 for online backup (25GB) |
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| Computer Diagnostic Service |
Free PC Check & Connect |
$49 Remote |
$159 in home $29 remote |
N/A |