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How We Compare

Competition isn’t for everyone, and certainly not the weak of heart. At ctrl-center, we welcome competition and are consistently measuring ourselves against our competitors so we can be sure that our customers are always getting the best technology service in the business. Check out how we compare on these key service delivery attributes:

  ctrlcenter Leading In-Store Service Leading In-Home Service Typical Local Repair Shop
Overview
Support 24/7, 365 days a year yes yes yes no
Support any brand or type of PC, peripheral or device yes yes yes yes
100% US based support yes yes yes yes
Nationwide coverage yes yes yes no
Certified Technicians yes yes yes unknown
Money back guarantee yes no no no
Problems successfully solved 93% unknown unknown unknown
Overall customer satisfaction rating 94% unknown unknown unknown
Solely focused on PCs and products that connect to PCs yes no no yes
Services provided immediately yes no no no
Price Comparison
New PC setup with file transfer and software install $99 $328 in home (does not include data transfer) $338 in home (only includes 10GB of data transfer) N/A
PC TuneUp and/or PC Restoration $99.99 (includes updated security software) $249 in home
$99 remote
$129 N/A
PC Support Bundle: help desk access, data backup, security software Starting at $149.99/yr no no no
Data backup $79.99/yr (unlimited data backup) $229 (one time backup to disk (10GB))
$49 for online backup (25GB)
no no
Computer Diagnostic Service Free PC Check & Connect $49 Remote $159 in home
$29 remote
N/A

Comparison results based on competitor websites as of 9.26.07